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14 Cards in this Set

  • Front
  • Back
Organizational culture is complex and cannot be defined as a set of norms regulating the behavior
of the employees of a firm.
Hofstede's research found that the national cultural values of employees have an insignificant
impact on their organizational performance and these values are easily changed by the organization.
Andre Laurent's research found that cultural differences actually are more pronounced among
foreign employees working within the same multinational organization than among personnel
working for firms in their native lands.
It has been found that when cultural comparisons were made between different subsidiaries of an
MNC, nearly identical cultures typically existed within each one.
Guided missile organizational cultures generally are made up of cooperative project teams
A bicultural group is a group in which two or more members represent each of two distinct
cultures, such as four Mexicans and four Canadians who have formed a team to investigate the
possibility of investing in a venture.
As the diversity of a group increases, the likelihood of all members perceiving things in the same
way increases sharply.
A disadvantage of diversity is that it often leads to groupthink, which is social conformity and
pressures on individual members of a group to conform and reach consensus.
To build trust among virtual team members, managers should
A. Deep-six the egos and be friendly
B. Build a shared mythology
C. Avoid long lags in responding, unilateral priority shifts, and failure to follow up on commitments
D. Keep the door open except when on private calls
A widely held belief that has not been found to be accurate is that organizational culture:
A. Tends to erase the impact of national culture
B. Tends to be affected by national culture
C. Cannot easily change the cultural values employees bring to the workplace
D. Is different in different subsidiaries
Under a(n) _____ culture, jobs are well defined, employees know what they are supposed to do
and everything is coordinated from the top.
A. Guided missile
B. Family
C. Eiffel Tower
D. Incubator
Which of the following describes the "attitude toward authority" in an Eiffel Tower corporate
A. Status is achieved by individuals exemplifying creativity and growth
B. Status is achieved by project group members who contribute to a targeted goal
C. Status is ascribed to superior roles that are distant yet powerful
D. Status is ascribed to parent figures that are close and powerful
A _____ group is a group in which there are individuals from three or more different ethnic
backgrounds, such as three U.S., three German, three Uruguayan and three Chinese managers who are
looking into mining operations in South America.
A. Homogeneous
B. Token
C. Multicultural
D. Bicultural
Which of the following is an example of a multicultural group?
A. A group of male German bankers are forecasting the economic outlook for a foreign investment
B. A group of Japanese retailers and a British attorney are looking into the benefits and shortcomings
of setting up operations in Bermuda
C. A group of four Mexicans and four Canadians have formed a team to investigate the possibility of
investing in Russia
D. A group of three Americans, three Germans, three Uruguayan and three Chinese managers are
looking into mining operations in Chile