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13 Cards in this Set

  • Front
  • Back
The difference between firing and layoffs is that ________.
layoffs are not permanent
Lewin's force field analysis identified ________ forces that compete when people try to achieve a goal.
driving and blocking
The most important environmental factor in the HRM process is ________.
the legal environment

The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

Title VII of the Civil Rights Act
The "white-water rapids" metaphor sees change as ________.
the natural state of things
A job description is ________.
a written document used to describe a job to job candidates
________ indicates how consistently a selection device measures a criterion.
Reliability
Recruitment is the process of ________.
locating, identifying, and attracting potential employees
Change can't be eliminated, so managers must learn to ________ successfully.
manage it
Affirmative action programs seek to make sure that employers ________ minority groups.
enhance employment opportunities for

Human resource management is concerned with ________ competent employees.

obtaining, training, motivating, and retaining

In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ________ .

change agents

Which of the following is NOT a voluntary form of downsizing?

layoff