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57 Cards in this Set

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Which of the following is/are true about positive attending behavior?


A. It usually opens up communication and encourages free expression.


B. It refers to the technique of saying as many positive things as you can about the client.


C. It serves as the foundation for effective listening.


D. Both A and C are true

D. Both A and C are true

In general, interviewers should engages in more eye contact with _______ clients and slightly less with _______ clients.


A. African American, Asian and Native American; White


B. White and African American; Asian and Native american


C. White; Native American, African American, and Asian


D. African American; Native American and Asian

C. White; Native American, African American, and Asian

Positive body language may include which of the following?


A. Relaxed but attentive posture.


B. Leaning slightly away from the client.


C. Facial expressions that match your feelings more than the client's feelings.


D. All of the above.


E. Only A and B.

A. Relaxed but attentive posture.

Mirroring is a technique that:


A. involves consistency or synchrony between interviewer and client.


B. Is often used effectively by beginning interviewers.


C. May be perceived by clients s mimicking or mocking.


D. Both A and C are true.


E. Both A and B are true.

D. Both A and C are true.

Verbal tracking:


A. Involves sticking closely with client speech content.


B. Is a simple and easy procedure.


C. Involves keeping clients on track by directing them to relevant subjects.


D. Is possible only once the therapist knows the client very well.


E. All of the above are true.

A. Involves sticking closely with client speech content.

Negative attending behavior may consist of:


A. Any positive attending behavior taken to an extreme.


B. Persistent & excessive use of words with negative emotional content.


C. Inattentive or distracting verbal or nonverbal behavior.


D. Both A and B


E. Both A and C

E. Both A and C

Excessive head nods, making too much or too little eye contact, overuse of mirroring, and constantly saying "uh-huh" are all examples of what?


A. Poor verbal tracking.


B. Negative attending behavior.


C. Repetitive attending behavior.


D. Inappropriate listening behavior.


E. Positive attending behavior.

B. Negative attending behavior.

Silence should be avoided n the following circumstances:


A. When the client tends toward extraversion.


B. When the client appears to be confused.


C. When the client appears to be withholding information.


D. When the client needs time to experience his or her emotions.


E. None of the above are true. Silence should not be avoided.

B. When the client appears to be confused.

Why might silence be used as a technique in interviewing?


A. It puts pressure on clients to talk.


B. It allows for a cooling-off time.


C. It provides time for the interviewer to consider his or her next response.


D. All of the above are true.


E. Only A and C are true.

D. All of the above are true.

Which of the following statements is NOT true about paraphrasing?


A. It involves rewording what the client has said.


B. It is a non directive listening technique.


C. It involves overstating the feelings expressed by the client.


D. It can feel as if you are simply restating the obvious.


E. All of the above are true.

C. It involves overstating the feelings expressed by the client.

If the client says: "I'm depressed all the time and I feel like ending it all," and then the therapist responds with : "So you're feeling depressed a lot of the time and sometimes felt like ending it all," what technique is the therapist using?


A. Nondirective reflection of feeling.


B. Feeling validation.


C. Simple paraphrase


D. Carl Rogers with a twist or an intentionally leading paraphrase.


E. Summarization

D. Carl Rogers with a twist or an intentionally leading paraphrase.

Which statement best describes the difference between non directive feeling reflections and interpretive feeling reflections?


A. Nondirective feeling reflections are used more by beginning interviewers, and interpretive feeling reflections are preferred by more experienced interviewers.


B. Non directive feeling reflections reflect only what the client has said, whereas interpretive feeling reflections reflect only the interviewer's opinions.


C. Nondirective feeling reflections reflect only what the client has said, whereas interpretive feeling reflections may uncover hidden emotions.


D. Nondirective feeling reflections can be more powerful and promote therapeutic breakthroughs.


E. None of the above.

C. Nondirective feeling reflections reflect only what the client has said, whereas interpretive feeling reflections may uncover hidden emotions.

Which of the following is an advantage of an interactive summary?


A. The interactive approach models a collaborative relationship.


B. It places responsibility on clients to state what they think is important.


C. It takes pressure off of the therapist to remember everything.


D. All of the above.


E. Only B and C

D. All of the above.

Psychoanalysts would say that timing is most important when using which of the following listening techniques?


A. Interpretation


B. Sensory-based paraphrase.


C. Silence


D. Feeling validation


E. Timing is equally important for all of the above techniques.

A. Interpretation

Which of the following statements is/are NOT true about reframing?


A. It can help clients to view their problems or complaints from another perspective.


B. Clients may first respond to it with denial.


C. It is often used by psychoanalysts to uncover unconscious conflicts.


D. Interviewers should have a reasonable alternative hypothesis when using this technique.


E. All of the above are true

C. It is often used by psychoanalysts to uncover unconscious conflicts.

What is the primary goal of confrontation?


A. To help clients face up to their fears.


B. to uncover hidden emotions that the client may not be aware of .


C. To enhance rapport between client and interviewers.


D. To force your client to make a change in his or her behavior.


E. To help clients perceive themselves and reality more clearly.

E. To help clients perceive themselves and reality more clearly.

Dr. Jay says to her client: "On one hand, you say you have compassion for your child, but on the other hand you continue to put her out in the hall where you force her to stand for three or more hours. How do you put that together?" what type of therapist technique is Dr. Jay using?


A. Condemnation


B. Reflection of meaning.


C. an indirect question.


D. clarification


E. confrontation

E. confrontation

Confrontation works best when it is used:


A. Right away during the initial clinical interview.


B. When you have a working relationship with the client and ample evidence to demonstrate the client's emotional/behavioral discrepancies.


C. When you start to feel annoyed with your client and want to set humor her straight.


D. Confrontation is never a good idea and should not be used.


E. Only A and C.

B. When you have a working relationship with the client and ample evidence to demonstrate the client's emotional/behavioral discrepancies.

Immediacy involves an integration of here-and-now self-disclosure, confrontation, and ________.


A. Feeling reflections


B. Interpretations


C. Feedback


D. Paraphrasing


E. Summarization

C. Feedback

Immediacy can be used for which purpose(s)?


A. As a means of confrontation.


B. to lead clients toward specific action.


C. as a means of expressing support.


D. all of the above


E. none of the above.


D. all of the above

Joan wants to ask a question to bring out the client's thoughts and feelings about a particular issue. Her best option would be to ask a question beginning with _______.


A. Could


B. Do


C. How


D. Why


E. A or C

C. How

Tom wants to ask questions that are likely to bring out the facts in a situation. What type of questions will he be asking?


A. Open


B. Closed


C. Swing


D. Indirect


E. A & B

B. Closed

Open questions usually begin with the word _____ or _____.


A. How; why


B. What; how


C. Why; what


D. How; when


E. When; what

B. What; how

In which situation(s) can closed questions be particularly useful?


A. when trying to limit the verbal output of a client who is excessively talkative.


B. When trying to elicit detailed information from a particularly quiet client.


C. When conducting diagnostic interviews.


D. A and C


E. All of the above.

E. All of the above.

You should be careful when you use why questions in an interview because:


A. They can make the client defensive.


B. The client's personal motivation is none of your business.


C. They often elicit very intellectual responses.


D. Both A and C are true.


E. All of the above are true

D. Both A and C are true.

The purpose(s) of Adler's "the Question" is/are to:


A. help clients envision themselves and their lives without their primary problem


B. identify what forces make it EASIER for clients to give up their maladaptive patterns.


C. learn what specific motive or purpose was sustaining specific unhealthy behaviors.


D. A and C


E. All of the above

D. A and C

Which of the following is NOT one of the four essential questions associated with choice theory and reality therapy?


A. What do you want?


B. What are you doing?


C. Why do you act the way you do?


D. Is it working?


E. Should you make a new plan?

C. Why do you act the way you do?

Which statement best describes the constructive view on traditional diagnostic interviewing?


A. It is a useful method for diagnosing symptoms that is key to developing solutions.


B. It fails to take into consideration the inequalities in the health care system.


C. It wrongly places the cause of psychiatric symptoms outside of the self.


D. It wrongly internalizes symptoms as medical disorders.


E. None of the above.

D. It wrongly internalizes symptoms as medical disorders.

What is the primary purpose of directive action responses in clinical interviewing?


A. To build rapport


B. To encourage clients to change the way they think, feel, and act.


C. To encourage clients to open up more in therapy.


D. To control client verbal output.


E. Both A and D

B. To encourage clients to change the way they think, feel, and act.

In the initial stages of therapy, relationship building is more important than information gathering, except for which of the following situations?


A. The client is in crisis.


B. The client is late and information needs to be gathered quickly.


C. The client is extremely shy & the therapist must work extra hard at gathering information.


D. All of the above.


E. Relationship building is always more important than information gathering in the initial stages of therapy.

A. The client is in crisis.

What do the authors recommend with regard to using the technique of suggestion in clinical interviewing?


A. Use it only after sufficient questioning.


B. Offer only suggestions that you are certain the client will like.


C. Use it with caution because it can backfire.


D. Offer only suggestions that you would agree with if they were offered to you.


E. The technique of suggestion is generally helpful, so therapists should use it freely.

C. Use it with caution because it can backfire.

Which of the following statements is NOT true regarding the use of agreement in clinical interviewing?


A. Agreement enhances rapport


B. Agreement puts the therapist in the expert role.


C. Agreement enhances client self-exploration.


D. Agreement is a common directive action response.


E. All of the above are true.

C. Agreement enhances client self-exploration.

Generally, therapists should NOT use disagreement as a technique because:


A. It can result in a personal argument between interviewer and client.


B. It can be used in ways that are unethical.


C. It can be an abuse of therapist power.


D. All of the above.


E. Only B and C.

D. All of the above.

When should a therapist give advice to a client?


A. in the initial stages of therapy when a client is anxious.


B. If it is apparent that the client is incapable of finding solutions on his or her own.


C. After finding out what solutions the client has already tried.


D. When the therapist has experienced a similar situation.


E. All of the above could be true.

C. After finding out what solutions the client has already tried.

________is an uncommon interview technique used primarily in crisis situations.


A. Persuading


B. Urging


C. Advice giving


D. Approval


E. None of the above

B. Urging

If you find out during an interview that a client grew up in the same neighborhood as yourself, what type of question could you possibly ask about the specific neighborhood?


A. What elementary school he or she went to.


B. How he or she liked growing up in that area.


C. What street he or she lived on.


D. How long he or she lived in the area.


E. You might ask any of these questions about the neighborhood, unless doing so is more about your interests than the client's interests.

E. You might ask any of these questions about the neighborhood, unless doing so is more about your interests than the client's interests.

Regardless of the theoretical orientation, length of treatment, and type of problem, what does research suggest that all therapists should try to maintain with their clients?


A. Corrective emotional experience.


B. A positive perspective.


C. A working alliance or positive therapeutic relationship.


D. Vague treatment goals.


E. None of the above.

C. A working alliance or positive therapeutic relationship.

Which of the following is/are offered by the authors as a guideline(s) for integrating self-disclosure/immediacy in a clinical interview?


A. Ask yourself: Is the disclosure likely to be facilitative?


B. Consider the possibility of a negative reaction: Is it likely that your client will respond in a negative or unpredictable manner?


C. Examine your motives for congruence and touch: Is this more about you or more about your client?


D. Ask yourself: does the comment keep the focus on the client or will it distract from the client and his or her issues?


E. All of the above.

E. All of the above.

If you as a therapist think your client might benefit from you touching him or her lightly on the arm, but you aren't entirely sure, what would be the best action to take?


A. Nothing; continue with the session as usual without touching the client's arm.


B. Ask the client if he or she would like you to touch him or her as a way of offering support.


C. Trust your instincts and touch the client's arm, but apologize sincerely if the client reacts adversely.


D. Wait for a few minutes and then go with your genuine impulse.


E. Any of the above actions would be fine.

A. Nothing; continue with the session as usual without touching the client's arm.

Unconditional positive regard:


A. includes a nonjudgmental acceptance of the client.


B. Includes positive feelings toward the client.


C. Should be directly expressed.


D. A and B.


E. A and C.

D. A and B.

Which of the following is/are a component(s) of Carl Rogers's definition of empathy?


A. Therapist ability or skill


B. Therapist attitude or willingness.


C. Entering the client's frame of reference or perspective-taking


D. Sensing meanings of which the client is barely aware.


E. All of the above.

E. All of the above.

Empirical research on empathy suggests that it contributes to positive treatment outcomes in four ways. Which of the following is NOT mentioned as one of these ways?


A. Empathy improves the therapeutic relationship.


B. Empathy directly encourages clients to think and behave in more adaptive ways.


C. Empathy can provide a corrective emotional experience.


D. Empathy facilitates client self-exploration.


E. All of the above are mentioned.

B. Empathy directly encourages clients to think and behave in more adaptive ways.

Definitions of empathy can be broken down into multiple core subprocesses; which of the following is NOT one of these subprocesses?


A. Emotional simulation.


B. Perspective-taking.


C. Cognition matching.


D. Emotion regulation.


E. All of the above have been identified as subprocesses.

C. Cognition matching.

"I know how you feel" and "I've been through something just like that" are examples of what?


A. Unconditional positive regard.


B. Accurate empathy.


C. Misguided empathic statements.


D. Empathic understanding.


E. Paraphrasing.

C. Misguided empathic statements.

Borden's model of the working alliance consists of which of the following dimensions?

A. Goal consensus or agreement.


B. Collaborative engagement in mutual tasks.


C. Development of a relational bond.


D. All of the above.


E. Only A and B


D. All of the above.

Identified characteristics of therapists who were effective at forming strong working alliances include:


A. Warmth.


B. Rigidity


C. Experience.


D. High Intelligence


E. Both A and C

E. Both A and C

Maria attends her first therapy session and brings some drawings for her therapist to view. When the therapist responds neutrally, she gets angry and demands that the therapist tell her what he thinks. Maria is most likely experiencing:


A. Countertransference.


B. Transference.


C. Corrective emotional experience.


D. Self-disclosure.


E. None of the above.

B. Transference.


Contemporary definitions of countertransference have been divided into categories; which of the following is NOT one of this categories?


A. Classical


B. Totalistic


C. Complementary


D. Relational


E. Interpersonal

E. Interpersonal

Richard comes to a second interview session and tells you he has failed to complete the homework assignment you gave him. This reminds you of the same trouble you are having with your son. As a consequence, you begin feeling very impatient and disappointed in Richard and your scold him. What label is usually given to describe the feelings you feel toward Richard?


A. Transference


B. Countertransference


C. Resistance


D. Reaction formation


E. None of the above.

B. Countertransference

Which of the following is/are true of the concepts of identification and internalization?


A. Internalization is a precursor to identification.


B. They are concepts unique to psychoanalytic and object relations theories.


C. Empathy enhances identification.


D. Both A and B are true


E. Both B and C are true

E. Both B and C are true

When a therapist shares knowledge of a particular disorder or diagnosis with a client, he or she is demonstrating:


A. Expertness


B. Trustworthiness


C. Attractiveness


D. Technical training


E. Skilled diagnosis

A. Expertness

If therapist and client hold vastly different worldview, the likelihood of ______ occurring is reduced.


A. Internalization.


B. Identification


C. Empowerment


D. Countertransference


E. Empathic understanding

B. Identification

What has/have been identified in the literature as a predictor of a client's potential for change in therapy?


A. Minimal resistance


B. Ability to learn from transference reactions.


C. Ability to establish a working alliance.


D. Trust in the therapist.


E. All of the above.

C. Ability to establish a working alliance.

If a sexually abused child acts flirtatiously with the therapist during an initial interview, which therapist quality might the child be testing?


A. Expertness


B. Attractiveness


C. Credibility


D. Trustworthiness


E. None of above

D. Trustworthiness

Why do therapists with a feminist orientation engage in mutuality?


A. To empower clients


B. To make the therapist-client relationship more egalitarian.


C. To demonstrate the fact that they view the client as the expert.


D. All of the above.


E. Both A and B

D. All of the above.

Which of the following statements is/are true regarding the concept of empowerment?


A. It encourages women to stand up for their personal power.


B. It requires that therapists allow clients to find their own answers.


C. It involves consciousness-raising among oppressed groups.


D. All of the above.


E. Only A and B

D. All of the above.

MATCH THE FOLLOWING:


1. Roger's core conditions


2. Relationship variables from psychology


3.Psychoanalytic variables


4.Relationship variables from feminist writings


5.Solution-focused & constructive concepts




a. Expertness, attractiveness, trustworthiness


b. unconditional positive regard, congruence, socially accurate empathy


c. empowerment, mutuality


d. transference and countertransference


e. collaboration & cooperation

1. b-Unconditional positive regard, congruence, socially accurate empathy


2. a-Expertness, Attractiveness, Trustworthiness


3. d-Transference and countertransference


4.c-Empowerment, mutuality


5. e-Collaboration & cooperation