Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/41

Click to flip

41 Cards in this Set

  • Front
  • Back

Maslows (hierarchy of needs)

Physiological- basic pay, income


Safety- job security and feeling safe in the workplace


Social- gaining strong relationships, team building, social activity’s, feeling like you belong


Esteem- feeling respecting and receiving recognition and delegation


Self actualisation- personal fulfilment and achieving things at full potential

Goal setting theory

Specific goals that are challenging yet achievable


- goal commitment


-performance feedback (weakness and strength)


-constraints (impacts


-task complexity ( hard or not)

Weakness of goal setting theory

Time consuming

Four drive theory

Acquire- to have Possession or control of something: giving employee motivations such as increased pay, business car


bond- long term relationships or connections: social interactions, team building, feeling included in business


learn- desire to continually learn: learning new things through mentors and setting goals


defend- making them feel proud to be apart of business

Performance related pay

Employees receive a financial reward based on meeting or exceeding perfromance standards

What is involved in performance related pay

Pay increase: ongoing pay rise


Bonuses: one off payment


Commissions: receiving a percentage of each sale


Share plans: receiving shares of the business

Advantages of performance related pay

Rewards best performers


Clear criteria on how to achieve the incentive


Can provide immediate motivation

Disadvantages of performance related pay

Competition based culture arises


Results don’t always tell the full story


Short term motivator

Career advancement

Employee is given a opportunity to take on a greater opportunity

Advantages of career advancement

Retains talented employees


Employees rewarded for performance

Disadvantages

May cause conflict

Investment in training

Training where employees learn and improve their skills

Investment in training

Training where employees learn and improve their skills

Advantage of investment training

-shows employees the business valued them


-can give sense of job security


- help towards career advancement

Disadvantages of investment in training

Expensive


No guarantee employee will stay in business

Disadvantages of investment in training

Expensive


No guarantee employee will stay in business

Support

Individual assistance designed to help employee cope with problems that negatively impact there lives or work performance

Disadvantages of investment in training

Expensive


No guarantee employee will stay in business

Support

Individual assistance designed to help employee cope with problems that negatively impact there lives or work performance

Advantages of support

- improve mental well being


-build strong relationship


-long term motivator

Disadvantages of investment in training

Expensive


No guarantee employee will stay in business

Support

Individual assistance designed to help employee cope with problems that negatively impact there lives or work performance

Advantages of support

- improve mental well being


-build strong relationship


-long term motivator

Disadvantages to support

- managers may not know employees are struggling


-needs positive culture to work good

Sanction

Penalties for poor performance or disobeying a policy

Sanction

Penalties for poor performance or disobeying a policy

Advantages to sanction

Some respond


Bring them in line with policy’s in fear of sanction

Sanction

Penalties for poor performance or disobeying a policy

Advantages to sanction

Some respond


Bring them in line with policy’s in fear of sanction

Disadvantages of sanction

Short term


Cause resentment from employees

Trainibg

The process of improving employees skills and knowledge

On the job training

Employee learns at the workplace performing the actual job

Advantages of on the job training

Employee gains exact experience


Employee can work while training, being productive


Cheap

Advantages of on the job training

Employee gains exact experience


Employee can work while training, being productive


Cheap

Disadvantages to on the job training

Quality of trainer can vary


Poor habits can be passed on


Employee trainer unable to do duties

Off the job training

Employees work away from the workplace


-conference


-classroom setting


-stimulation’s

Off the job training

Employees work away from the workplace


-conference


-classroom setting


-stimulation’s

Advantages of off the job training

-learn from specialist with experience


-less interruptions


-provide formally recognised qualifications

Off the job training

Employees work away from the workplace


-conference


-classroom setting


-stimulation’s

Advantages of off the job training

-learn from specialist with experience


-less interruptions


-provide formally recognised qualifications

Disadvantages to off the job training

Expensive


No on the job training


Lost working time